Privacy Policy

Introduction

Golden Cruiser values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information. It outlines your rights regarding the data we collect and the measures we take to protect your privacy.

Golden Cruiser complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection laws. We strive to maintain transparency and control over the collection and use of your personal information.

Information We Collect

Personal Information:

When you create an account, place an order, or sign up for our services, we collect personal information such as :

1. Full name
2. Email address
3. Phone number
4. Billing and shipping address
5. Payment details (credit card information, UPI, etc.)

Non-Personal Information:

We also collect non-personal data such as :

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1. IP address
2. Browser type and version
3. Operating system
4. Interaction with our website (clicks, page views, etc.)

Cookies:

Golden Cruiser uses cookies to enhance the user experience. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can choose to disable cookies in your browser, but this may impact your ability to use some features of the website.

How We Use Your Information

Order Processing:

The primary purpose for collecting your personal information is to process and fulfil your orders. This includes verifying your payment, arranging shipment, and communicating with you about your order status.

Customer Service:

We use your information to provide customer support, resolve issues, and answer questions about products, orders, and services.

Marketing:

With your consent, we may send you promotional emails, newsletters, or offers based on your interests. You can opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails.

Website Improvements:

We use non-personal data to analyze website traffic, improve functionality, and enhance user experience. This allows us to offer a better service to our customers.

Data Security

Golden Cruiser is committed to securing your data. We use advanced security measures to protect your personal information:

1. Encryption: All sensitive data, such as payment information, is transmitted using SSL encryption to ensure its confidentiality.
2. Access Control: We limit access to your personal data to authorized personnel only. These personnel are required to protect your data and ensure compliance with our privacy policies.

Data Security

Golden Cruiser is committed to maintaining the highest standards of data security to protect your personal information. We implement comprehensive security measures, including the following:

Encryption:

All data exchanges between you and our website, including sensitive information like payment details, are encrypted using Secure Socket Layer (SSL) technology. This prevents unauthorized parties from accessing or tampering with your data during transmission.

Secure Servers:

All personal information collected through the website is stored on secure servers. These servers are protected by state-of-the-art firewalls, intrusion detection systems, and access controls to prevent unauthorized access.

Access Control:

Golden Cruiser maintains strict access control policies within the organization. Only authorized personnel who need access to personal data for processing orders or providing customer support are granted access. Employees are trained to maintain data privacy and comply with our privacy policies.

Regular Audits:

Our security measures are regularly reviewed and updated to address any potential vulnerabilities. We conduct periodic security audits to ensure that our systems are functioning as intended and that your data remains safe from unauthorized access.

Your Rights

As a user of Golden Cruiser, you have the following rights regarding your personal data:

Access to Data:

You have the right to access the personal data we have about you. If you wish to know what personal data we store, you can request a copy of this information by contacting us directly. We will provide this data within a reasonable time frame, usually within 30 days of your request.

Correction of Data:

If any of the personal information we hold is inaccurate or incomplete, you have the right to request corrections. You can do so through your account settings or by contacting customer support.

Deletion of Data:

In some cases, you may request the deletion of your personal data. However, please note that we may be legally required to retain certain information (such as financial records) for tax or compliance purposes. If your data is no longer needed, we will delete it in accordance with applicable laws.

Opt-Out of Marketing Communications: